Medical Assistant/Case Manager

Join Kids FIRST and help make a meaningful impact on children affected by abuse. The Medical Assistant/Case Manager is a key member of our child abuse assessment team, supporting clinic operations, coordinating Karly’s Law responses, managing medical records, and communicating with community partners. The ideal candidate is HIPAA-compliant, organized, and able to interact compassionately with families while staying calm under pressure.

Kids FIRST is an Accredited Children’s Advocacy Center and has been serving Lane County since 1994. Our team is dynamic and includes therapists, medical providers, forensic interviewers and other professionals, all under one roof. At Kids FIRST, we value integrity, growth and learning, and have consistently been named one of Oregon’s 100 Best Nonprofits to work for!

Key responsibilities include, but are not limited to:

Clinical Support (50%):Assist medical providers during exams
Prepare and maintain exam rooms and equipment
Manage patient charts and documentation
Collect lab results, and provide follow-up instructions to patients and families
May also assist with scheduling, phone inquiries, referrals
Patient Records & Case Management (45%):Compile, maintain, and proofread patient records (electronic and paper) in compliance with privacy laws;
Gather information from healthcare and multidisciplinary partners
Ensure timely report distribution
Perform data entry and maintain files
Grant Tracking & Reporting (5%):Track and prepare statistics and periodic reports for grants
Qualifications and Licensure:

Current certification from a national certifying body for medical assistant/medical office assistant, with minimum one year of clinical back-office medical assistant experience required
Current CPR/BLS certifications at hire
Valid Oregon driver’s license and personal transportation
Bilingual candidates encouraged to apply, with a 5% differential for bilingual Spanish/English
Perks and Benefits:

100% employer-paid medical, dental, and vision for employees and families
3% employer-matched retirement plan
Employee Assistance Program (EAP)
FireMed emergency medical membership
12 paid holidays + generous PTO (starting at 15 days/year)
Summer Fridays and a weekly self-care hour
Monthly events and wellbeing activities organized by our employee-led Resiliency committee
Sabbatical opportunity after 5 years of service
Work Environment and Hours: This position is based in an office setting. Hours are 8:00 a.m. – 5:00 p.m., Monday through Friday.

Apply today and learn more about Kids FIRST, by visiting us at kidsfirstcenter.net

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://kidsfirst.applicantpool.com/jobs/1266515-214906.html