Don’t Risk Losing Your Medical Benefits.
Take Action Now to Stay Covered.

Don’t Risk Losing Your Medical Benefits.
Take Action Now to Stay Covered.

What You Should Do:

Make sure the Oregon Health Authority (OHA) has the following current information for you:

  • Mailing address
  • Phone number
  • Email or
  • Other contact information

With this correct information, OHA will be able to contact you about your benefits.

Update Your Contact Information Using One of the Following Ways:

  • Online – Log on or create a ONE account at benefits.oregon.gov.

  • By phone – Call1-800-699-9075 Mondays through Fridays from 7 a.m. to 6 p.m. (PST). Hold times are shortest between 7 a.m. to 8 a.m. All relay calls accepted. Interpreters are available. You also can connect with an interpreter in 16 different languages before being transferred to the Customer Service Center by selecting a toll-free language line.

  • In person – Visit any Aging and People with Disabilities, Area Agency on Aging (Type B) or Self-Sufficiency Programs Office for help. Interpretation is available. Click here to find your local office.

  • Through your local community partner – Visit OregonHealthCare.gov/GetHelp to find an OHP-Certified Community Partner.

  • Through your Coordinated Care Organization – Visit bit.ly/ccoplans to find CCO phone numbers.

Watch for and open mail from the state and respond to any requests for information quickly.

Did you get a courtesy notice in fall 2022?

OHP and Medicare Savings Program (MSP) members should have received a courtesy notice in the fall of 2022 asking them to make sure their contact information is correct. If you did not receive a letter at the end of October 2022, OHA does not have your most up to date contact information. Please click here to update your contact information. On the same page, you can see copies of the mailed letters in multiple languages.

Check your mail for a SNAP notice in January and February 2023

SNAP households who received the COVID-19 emergency food benefits were mailed a notice between January 23 and February 6, 2023. The notice explains that February 2023 is the last month they will receive emergency food benefits. In March 2023, SNAP households will return to receiving their regular monthly SNAP benefit amounts issued between the 1st and 9th of each month.

Check your mail for medical renewal notices starting April 2023

OHP members will need to renew their benefits beginning in April 2023. You will receive a renewal notice starting in April 2023 through January 2024 notifying you of your eligibility status. OHA knows the uncertainty of when you will receive your notice is difficult if you rely on OHP to support your health and wellbeing.

The main thing you can do is to keep your contact information up to date, so you can get messages about your benefits, and read your notices carefully to see if you need to respond. Respond to information requests and submit renewal forms right away, if you get them.

Medicaid and Medicare Coverage Updates

Changes are Coming to Oregon Health and Food Benefits

During the COVID-19 public health emergency (PHE), the federal government extended health coverage, services, and supports for people with disabilities and older adults, and provided extra food benefits. Some of these flexibilities and temporary programs will end as the federal COVID-19 PHE phases out.

Oregon is planning for how these changes will affect people, with a goal of keeping as many people as possible connected to benefits and covered by a health plan. Check this page for updates.