Case Manager (Mental Health Court Program)

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 21, 2024.

Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

PAY AND BENEFITS
Case Manager Compensation Range:

Annual Pay Range:  $57,351.80 – $72,266.58

Hourly Pay Range:   $27.572979 – $34.743549

Salary offers will be made within the posted pay range and will be based on a candidate’s experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

12 hours of vacation accrued per monthEligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 – Vacation Leave! This means you have access to vacation time at time of hire.
8 hours of sick accrued per month
10 paid holidays and 1 personal day per year
Other Benefits:

Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):Employer paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution.)
OPSRP members get vested after five years of contributions or when they reach age 65
A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
A Choice of Dental Plans
Robust EAP and wellness programs, including gym discounts and wellness education classes
Longevity pay
Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Employees’ Association.

Employees’ Association (EA) Full Time Benefits

Learn More About Benefits

JOB DETAILS AND QUALIFICATIONS
Clackamas County’s Health Centers is seeking a Case Manager to join and support the Mental Health Court Program. This position will provide case management, skills training services, and care coordination to clients within our behavioral health program. The Case Manager in this position must be skillful in interacting and engaging with a diverse client base while maintaining professionalism in a stressful environment. The position will include in-home visits and transporting individuals as part of a service delivery model.

Successful candidates will be able to provide culturally competent services, have an anti-racist lens, will have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, and demonstrating sensitivity to and respect for the diverse populations we serve. Case managers provide services to vulnerable individuals, many of whom may have limited resources.  Professionals in these positions should thrive in a setting where they will work independently as well as in a team environment.

Clackamas County Health Centers’ aim is to work with each individual to help them be as healthy as they can be. We believe engagement and participation in behavioral health treatment provides positive outcomes in the lives of each person, their chosen family, and the community in which they reside. This is your opportunity to give back to the community!

Required Minimum Qualifications/ Transferrable Skills:*

Qualified Mental Health Associate (QMHA) or (QMHA- R) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) at the time of hire.
A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:

(a) Bachelor’s degree in a behavioral sciences field; or

(b) A combination of at least three years relevant work, education, training or experience.

A minimum of three (3) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
Must possess and maintain a Basic Life Support (BLS) certificate
Experience working in a primary care or behavioral health care setting
Experience providing case management services for clients diagnosed with severe and persistent mental illness (SPMI) and/or substance use disorders (SUD)
Experience, knowledge and commitment to serving a diverse population and promoting equity, diversity and inclusion
Preferred Special Qualifications/ Transferrable Skills:*

Experience working on a Treatment Court Team or in a similar program providing behavioral health case management to clients
Experience working with justice involved clients or court ordered clients
Pre-Employment Requirements:*

Must pass a post-offer, pre-employment drug test. Learn more about the County’s drug testing policy.
Must pass a criminal history check which may include national or state fingerprint records check
Driving is necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver’s license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County’s driving policy

*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS
Duties may include but are not limited to the following:

Determines healthcare and social service needs of clients; interviews clients, recipients, relatives, guardians, care providers, and other involved parties; conduct comprehensive needs assessments, includes psychosocial, financial, and physical factors; evaluates functional impairment of clients.
Develops and implements financial and service plans to meet specific requirements of clients; determines appropriate treatment, training and care services; matches client’s needs with potential providers; establish payments levels based on client, economic status, provider fees and federal, state and grant requirements.
Coordinates with healthcare providers, social service personnel, and other agencies to obtain services; provides information and federal services to clients and families; reevaluates and updates case plans and eligibility on a regular basis; advocates for client and other agencies for services.
Monitors client progress and ensure case plans are carried out; visits clients in homes, hospitals, and residential care facilities; notes changes in mental/physical condition and deficiencies in care being provided; reports and may investigates abuse and neglect complaints.
Develops and coordinates resources to provide clients and potential clients with needed services; develops support groups and volunteer programs; markets programs and recruits clients, service providers and volunteers; prepare grants applications and monitors, grant funds; negotiates and monitors contracts with service providers.
Advocates for clients with family, providers, public and private agencies, law enforcement, agencies, justice system, schools, and other; provides information on client disability; responds to emergencies and negotiates resolution of problems.
Provides counseling, training and support clients, families, and providers in regards to placement and care/treatment plan choices, personal goals, daily living skills, financial planning, vocational, and job readiness and medication management.
Writes case plan summaries; documents services provided to clients; research and compiles case statistics; develops, submits and modifies necessary documentation to implement payments and program benefits; prepares documentation for hearings.

REQUIRED KNOWLEDGE AND SKILLS
Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs.

Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology.

Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment.

WORK SCHEDULE
This position works 40 hours during a standard workweek of Monday through Friday.

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

Ideal work schedule: 8:30 AM to 5:00 PM
This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

ABOUT THE DEPARTMENT

Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.

We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.

Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas Health Centers.

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

EMPOWERED AND THRIVING STAFF – H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
EQUITY DRIVEN SERVICES – H3S promotes and provides accessible, equitable and culturally responsive services.
ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT – H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS
Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us.  Our office hours are Monday – Thursday 7:00 a.m. – 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN’S PREFERENCE

Request Veterans’ Preference

Learn more about the County’s Veterans’ Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer.  We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date.  You may request an accommodation during the online application process.

OTHER INFORMATION
If selected as a final candidate, you will be required to submit all State Professional Licenses/Certificates, DEA, National Board Certifications, Educational Commission for Foreign Medical Graduates (ECFMG), BLS and/or ACLS level CPR, and degrees (as applicable). Credentialing and Provider Enrollment processes will be completed prior to hire with the help of our Health Centers Credentialing team.

This position will require possession of a current certification as a Qualified Medical Health Associate (QMHA) by having the minimum education requirements as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) and/or State of Oregon.