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Title:Director of Nursing
Company:Central City Concern
Description:Central City Concern (CCC) is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission through outcome-based strategies which support personal and community transformation.

COVID-19 has created unprecedented challenges for business, individuals, community organizations and Central City Concern alike. Central City Concern remains committed to facing these new challenges head on, while building for the future at the same time. Leadership is more critical than ever before and identifying action oriented and courageous leaders with strategic agility and business acumen is a top priority.

This role is accountable for the development and oversight of CCC’s nursing practice and clinical support functions by ensuring consistency in standards of practice across clinical settings. The role will work in collaboration with clinical and operational leaders to align nursing strategy, clinical practice, operational processes, and financial performance in support of CCC’s mission and vision. The initial scope of accountability for the Director role includes ambulatory primary care and specialty mental health clinic sites. The role will develop the relationships and organizational infrastructure to create a practice of nursing and clinical support functions across CCC.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leadership
Serves as a member of the Health Services Leadership Team and Operations Leadership Team, building and supporting collegial relationships to support client health in an integrated model.
Collaborates with other disciplines for the implementation of programs, policies, and procedures that address how patient care needs of the patient population served are assessed, met and re-evaluated.

Quality and Process Improvement
Collaborates with providers, managers, staff and clients to develop, implement, communicate and improve clinical workflows
Collaborates with stakeholders to align and integrate workflows across programs and disciplines to facilitate client-centered care pathways.
Collaborates with stakeholders to optimize and coordinate activities that support top-of-license, high quality team-based care related to onsite and virtual client visits.
Develops population-based, proactive care management activities to improve disease prevention, management and monitoring and to address ambulatory-sensitive emergency department and hospital utilization.
Promotes the use and implementation of technology in the workplace in order to streamline, monitor and optimize work processes.
Develops and uses data to develop strategies to ensure that the care provided meets the changing needs of clients and payers.
Coordinate clinical support functions for optimal service delivery (pharmacy, telehealth, nurse triage, care management, etc.)

Nursing & Clinical Support Staff Development
Manages nursing and clinical support staff leaders and provides performance feedback and goal setting; conducts annual performance assessments and skill development and training.
Establishes mechanisms to assure nurses and clinical support staff throughout the organization are involved in decision-making structures and processes that establish standards of practice and address issues of concern.
Collaborates with HR team to develop a talent acquisition plan for nurses and clinical staffing to recruit, select, orient and train new staff.
Develops and implements a standard methodology for competency, performance and productivity evaluation and tracking to ensure that clinical staff have the skills to perform their duties.
Assures that nursing managers and supervisors monitor quality indicators and quality assurance checklists and take corrective action when improvement opportunities are identified.
Monitors and analyzes nursing trends, including those of scope of practice, as it pertains to CCC’s core services and mission to end homelessness
Provides a single point of accountability for nursing practice for the CCC organization-wide, acting as a liaison for outside agencies and regulators.

Other
May, on occasion, work RN shifts in various programs.
Performs other duties as assigned.

SKILLS AND ABILITIES:
Proven experience in broad agency-wide nursing practice oversight.
Possesses strong sense of organizational dynamics, collaborative style, an adaptive thinker with high energy and enthusiasm, including ability to consult widely, bring together diverse views, and facilitate agreement on critical issues.
Exceptional capacity for managing, leading, and developing clinical staff and leaders; a collaborative team builder who has experience in scaling organizations; ability to connect staff both on an individual level and in large groups; capacity to reinforce accountability.
Quality decision making through a combination of analysis, wisdom, experience, and judgment.
Knowledge of quality assurance/performance improvement, risk management, utilization management and outcomes management standards.
Able to demonstrate high degree of independence, initiative and organization.
Excellent verbal and written communication skills - able to communicate with a diverse population in a consistently informative, confident, respectful and professional manner.
Able to demonstrate exceptional discretion, judgment, integrity and confidentiality when dealing with personnel issues, financial issues and intellectual property.

MINIMUM QUALIFICATIONS:
Bachelor’s degree and unencumbered Oregon RN license, Master’s degree in Nursing or relevant field preferred
At least 5 years of progressive, multi-site nursing leadership experience, including hiring, performance management, budget management, education and training
Strong experience in the ambulatory setting
Strong quality and process improvement, workflow development and change management experience
Strong understanding of nursing implications in moving from a fee-for-service model to value-based model
Ability to create a work environment that encourages and fosters the growth of future leaders in the organization

BENEFITS: Central City Concern offers an incredible benefits package to our employees!
Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
Amazing 403(b) Retirement Savings plan with an employer match of 6.25% in your 1st year, 8% in the 2nd year, and 10% in your 3rd year! Fully vested with your first contribution!
9 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
Comprehensive Medical, Vision, and Dental insurance coverage.
Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!

HOW TO APPLY: You must apply through our website for consideration
http://www.ccconcern.org/jobs

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is an EQUAL OPPORTUNITY EMPLOYER and does not discriminate against applicants on the basis of race, gender, protected veteran’s status, disability, or any other protected class. Applicants seeking reasonable accommodation can contact the Human Resources department at 503-294-1681.
Contact:Mandi
Address:232 NW 6th Ave. Portland, OR.
Portland, OR 97209-3609
Phone:9713528755
Email:


 


 

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