Website Northwest Human Services, Inc.

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most – uninsured and underinsured individuals, families, the disenfranchised, the homeless, and migrant workers.  As a Federally Qualified Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community.

Clinical Services Manager & Infection Control Officer

Northwest Human Services is currently seeking a Clinical Services Manager to join our Team at our West Salem Clinic in Salem, Oregon!

Are you an experienced healthcare leader interested in improving the lives of the underserved, homeless, LGBTQ, or refugee populations? We are a fully integrated Federally Qualified Health Center with locations in west Salem and Monmouth. Our collaborative care teams are mission driven and provide patients with primary care, psychiatry, therapy, case management, and dental services.

In this role, the Clinical Services Manager is responsible for general operation & oversight of nursing staff at all NWHS Medical & Mental Health Clinics. They will design workflow systems, assign, and delegate tasks, coordinate vaccine schedules and department staff meetings, and maintain compliance standards for OHSA, HRSA, FTCA, Joint Commission, HIPAA, and our CCO’s.

LOCATION: West Salem Clinic | 1233 Edgewater St NW | Salem, Oregon 97304

POSITION STATUS:  Full-time Salaried | Monday – Friday | 8:00 am – 5:00 pm


1.     Directs workflow of nursing staff. Maintains appropriate standards of care and develops new processes in response to the changing needs of the clinic. Ensures staffs compliance to workflow expectations including agency policies & procedures.

2.     Supports medical outreach efforts to clients of the HOAP & HOST programs.

3.     Maintains the clinical integrity of the nursing staff through critical application screening and interviewing to ensure new team members fit the culture of the agency and are well qualified.

4.     Participates as an active member of the Leadership team through open communication, critical thinking, and a team focused positive attitude.

5.     Promotes intra- and inter-departmental cooperation and positive morale. Uses conflict management techniques between subordinate employees and others within or outside the workgroup.


Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

1.     Graduate of state-approved school of nursing.

2.     Possess current Oregon RN license.

3.     Minimum of 3 – 5 years’ nursing experience with at least 3 years of supervisory experience required.

4.     Ability to exercise independent judgment and decision-making.

5.     Good interpersonal, communication, team building, and conflict resolution skills.

6.     Ability to interact effectively and courteously with patients and staff from a variety of cultural backgrounds

7.     Bilingual skills in English/Spanish preferred, but not required.

8.     Valid Oregon Driver’s License and proof of automobile insurance.


Northwest Human Services is an innovative Federally Qualified Health Center that has been providing residents of Marion and Polk counties with compassionate and professional medical, dental, mental health, and social service supports for over 50 years.

Our medical clinics are Tier V Patient Centered Medical Homes, and our West Salem location offers fully integrated primary care, psychiatry, mental health therapy, and dentistry all on the same campus. Our care teams are committed to the overall wellness of our patients and work together to ensure patient needs are expertly evaluated and treated with compassion and respect.

At NWHS, we offer a first-class employment experience, with a focus on teamwork, integrity, growth, and life balance.


Our Board of Directors and Administration provides a benefits program that is comprehensive, competitive within our industry, and affordable for our employees.

·         Competitive Salary

·         Full Comprehensive Health Plans: Medical with two plan options

·         Dental & Vision options

·         Flex Spending Account

·         Group Life: Short-Term & Long-Term Disability 100% paid by employer

·         403(b) retirement plan with 3% employer match

·         PTO – 10 hours a month for FT positions @ 40 hrs./wk.

·         7½ paid holidays each year + 2 paid floating holidays for FT positions.

·         Continuing Education & Training Benefits

·         Employee Healthy Living Program – Gym Membership & Smoking Cessation


If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (

For more information, contact the HR/Recruiting Department at: | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply for this job please visit