We will discuss a number of techniques for strengthening partnerships and trust between care team members and patients. The discussion and presentation on “therapeutic alliance” supports health center efforts in expanding understandings of population/subpopulation needs and preferences. Using a case study to increase understanding, health centers will learn more about subpopulations of focus through testing new visit types and interactions in response to data we collect and the patient's story. The day will also be spent discussing best practices and design concepts associated with implementing these alternative visit methods. The APCM Learning Session is an invitation only event.
Test new ways of interacting with subpopulations/segments of your patient populations.
Encourage your care teams to establish a “therapeutic alliance”, or trusted partnership, with patients.
Use “empathic inquiry” to gain an expanded understanding of patients’ lives, and collect this information using actionable tools.
Learn about alternative visit types and methods that may support your patient population’s needs and priorities.
Presentations & Materials
- APCM General Slide Deck: A Path to Value, Case Study Activity, & Looking Ahead Dates
- Trauma Informed Approaches and ACES
- Engagement Touches & Innovation
- Petaluma Health Center Alternative Visits
- OHSU Scappoose Family Medicine Alternative Visits
- Connecting the Dots to Improve Health for All
- Phase IV Overview