Patient-Centered Primary Care Home
Oregon's community health centers are leading a progressive change in health care delivery by pioneering the patient-centered primary care home model of care.

 
Imagine a Place...
...where your doctor doesn’t keep you waiting, does keep you healthy, and works with a whole team of other health care professionals. And imagine that place makes the doctor’s life easier and health care cheaper. That’s the idea behind the patient-centered medical home.
—National Public Radio Report, August 2010
 
 Key elements of the model include:
  • Strong personal relationships between patients and health care professionals.
  • Culturally competent care from teams of professionals, including case managers and behaviorists.
  • "Off hours" access to health care providers via telephone, text, and email.
  • Use of evidence-based medicine.
    In a number of states, this model has been shown to result in better health at lower cost.

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    Oregon's Patient-Centered Primary Care Home Program
    Community health centers are among the providers recognized as models of the patient-centered primary care home (PCPCH) under the state's official PCPCH program.  Participating health centers must meet the state's standards for PCPCH recognition.  They then become eligible for payment incentives.

    The Safety-Net Medical Home Initiative
    In 2009 - working with partners CareOregon and the Oregon Rural Practice-Based Research Network - OPCA secured one of five national demonstration project grants, to support the development of the patient-centered primary care home model in Oregon. The Safety-Net Medical Home Initiative grant is funded by The Commonwealth Fund and supported by Qualis Health. Ten community health centers and five additional safety-net clinics in Oregon are participating in the four-year, $500,000 initiative.
    Watch the short videos below to learn more about the model from patients and providers who are reinventing health care delivery at Oregon CHCs:

    The patient-centered primary care home model integrates mental health into primary care services. A team-based approach to care is central to the primary care home model.
    A culturally competent, trusting relationship between provider and patient is key to the model's success.

    Links
    Read more about the medical home model with information from:

    Qualis Health (sponsor of the Safety Net Medical Home Initiative, in which OPCA plays a leadership role):

    Patient-Centered Primary Care Collaborative

    American Academy of Family Physicians